Help Center

How Vendria and Dri work, explained by the people who build them. These are the same guides Dri uses to answer on WhatsApp.

For buyers

The product pageFor the buyer: what a product page shows, how to read the discounted price, the packaging and the availability, and how to add it to the quote.For: all roles
Track an order you sentWhere to see the status of an order sent through Vendria: number, status, dates, items, totals and what each stage means.For: all roles
Search, filter and scan barcodes in the catalogSearch products by code or description, filter by price, stock and brand, sort the list and scan the barcode with your phone's camera.For: all roles
Purchase: when one order becomes severalFor the buyer: why a cart with products from different stores becomes several orders and how to track each one on the purchase page.For: all roles
Review the supplier's proposal, and how to accept, ask for a change or declineFor the buyer: what to check in the supplier's proposal and how to accept, ask for a change or decline by replying to the seller.For: all roles
Confirm your invitation through the linkConfirm your Vendria invitation with the six-digit code, create a password if you want, and ask for a new code when the previous one expires.For: all roles
Check price and stock with DriSend Dri the product code and get the price with your company's terms and the stock. See how to read the card and what to do when she can't find it.For: all roles
Talk to Dri on TelegramFor the buyer: turn on Telegram in My Account and send Dri orders, photos and spreadsheets there, just as you would on WhatsApp.For: all roles
Place an order from the catalogHow to place an order from the Vendria catalog: find the product, add it, review it in the cart and send it to the supplier.For: all roles
My account and passwordFor the buyer: change your name, email and phone, create a password login, change or reset the password and connect Dri in other apps.For: all roles
My Company: the buying company's registration dataFor the buyer: what appears in My Company, with registration data, commercial terms and the assigned seller, and how to ask for a correction.For: all roles
I can't sign in to my accountSign in to Vendria with the WhatsApp code or link, or with email and password, and solve an expired link, an invalid code and a message that doesn't arrive.For: all roles
The buyer's cart: review, notes, PO and sendFor the buyer: review the cart, write notes, deal with closed boxes and minimum order, save the quote and send it for approval.For: all roles
Where I see my ordersFor the buyer: where to see the orders you placed, what each status means and how to ask Dri where an order stands.For: all roles
Order sent: what happens nowFor the buyer: what happens after Send for Approval, how to track the order's status and whom to ask for a change.For: all roles
Order through Dri on WhatsAppSend Dri the order with code, quantity and unit, see the quote on the site and learn how to send it to the seller for approval.For: all roles

For sellers

For account admins