Store Admins: who administers a specific store
For the administrator: see, add and remove the administrators of a store on the Store Admins screen, and the pitfalls of the name and the password.
For: Administrator · SupplierUpdated on 2026-09-24
Where to find it
The screen is called Store admins and lists the administrators of one store. ⚠️ It is used by the Company owner or the Company administrator: a store administrator, even of this store, is refused by the server.
It has no menu entry and no button on any other page: you reach it through the address, which is the store page's address with "admins" at the end, for example /settings/representadas/12/admins. The Back to stores link takes you back to Company Settings.
Because that is the path, the everyday door for granting access is still the Users screen, where the same person gets roles in any store. This one only answers "who administers this store".
What it does
- Lists who has the administrator role in this store, by email and name.
- Add admin opens a form with Email, Name (optional) and Password (at least six characters); Add saves it and Admin added appears.
- Remove asks for confirmation ("Remove this admin?") and takes away the administrator role in this store and nothing else: the person's account keeps existing, with whatever access they have in other stores.
The owner and company administrators normally have no row on this list: they administer every store through the company role, without needing a role store by store.
⚠️ Always fill in the name
The form labels the field Name (optional), but today the registration is refused without a name: the message that appears is a generic required-field one. This applies both to a new person and to someone who already has an account. Fill in the name and save again.
The password trap
The form always asks for a password, but it is only used when the email does not exist in Vendria yet. If the person already has an account, the system only gives them the administrator role in this store and the password you typed is ignored: they keep signing in with their usual password. This is often read as "I changed her password", and it was not.
If the person is already an administrator of this same store, the registration is refused with "User is already an administrator of this company". There is no duplicate to undo.
Administrators who land on a new store on their own
When a new store is created, whoever is already an administrator of another store of the organization becomes an administrator of the new one too: the roles of the existing stores are copied. After creating a store, open this screen to check who came in and remove whoever should not be there (see Create a new store in the organization).
When it goes wrong
If the list does not load, the screen says "Error loading data." ⚠️ But it also shows "No admin in this store." right below, at the same moment.
On a screen about who has access this matters: do not read the "no admin" as an answer while the error line is above it. What you know there is that the list did not load, and the most common cause is permission (you are a store administrator), not a network failure.
The Add button stays greyed out while Email is empty or the Password has fewer than six characters.