Commercial rules and discount · Vendria Help Center

Commercial rules and discount

For the administrator: the map of the Commercial Rules and Prices screens, how discounts combine, the seller's cap and what applies per store or across the organization.

For: Administrator · Supplier

Updated on 2026-10-08

Where to find it

In your account menu, under Commercial Rules. The screen introduces itself as "Order, payment, freight and ERP submission rules for this store" and is a list of sections you open and close by clicking the title. Orders and ERP submission come already open.

Discounts have been on another screen since 18/10/2026: in your account menu, under Prices, Discounts and limits tab. There you find Discount Rules, Can the seller set the price?, Seller's maximum discount and Document price. In Commercial Rules, the Discounts and price card has the link to it.

There is no save button: each switch, list or field saves on its own when you click or leave the field, and the screen confirms with Saved.

What each section of Commercial Rules decides

The sections appear in this order, and each one has its own article with the details:

At the end of the page the Commercial Policy Notes card may also appear, with the notes the last rules import couldn't turn into configuration.

What is in Prices, Discounts and limits tab

In your account menu, under Prices, Discounts and limits tab, in this order:

The other Prices tab, Price tables, has the tables, the price rules and the promotions. See Price tables.

Which commercial rules apply per store and which apply to the organization

The two screens mix three scopes, and this is what confuses people the most:

  • Per store, with all stores listed side by side: the minimum order value (in Commercial Rules, Orders section) and, in Prices, Can the seller set the price? and Seller's maximum discount. Each store in the organization has its own row.
  • For the whole organization: in Prices, the Discount Rules list (with the Store column saying which store each rule applies to, or "(all)") and, in Document price, the Apply automatically switch and How to apply, which allow a Per-store exception.
  • For the store your session is in: the other Orders switches, the ERP submission switches, the Payment, Freight and Delivery and Payment Terms Templates sections, and what the Import Rules button saves.

⚠️ The screen doesn't show which store the session is in. In an organization with several stores, opening a store's page in Company Settings switches your session to that store; so, to change the payment of a specific store, first open its page and then go back to Commercial Rules.

If you administer a single store, the per-store lists show only yours, with the store's name next to the field.

Import Rules from the commercial policy

The Import Rules button, at the top of the screen, reads your company's commercial policy and suggests the configuration:

  1. Click Import Rules.
  2. Choose Image / PDF and upload the file, or choose Text, paste the policy and click Extract Rules.
  3. In Review Extracted Rules, each field appears with the current value, an arrow and the value read. The ones that would change come already checked; uncheck what you don't want. overwrites warns that the field already had a value.
  4. Click Confirm Import. The summary says how many fields were updated and how many discount rules were created or removed.

The import reads minimum order, delivery time, packaging multiples, locks, installment rules and discounts by payment, by volume and the store's default discount. It fills no payment terms, payment method or default freight: you choose those on the screen.

⚠️ The discount rules created by an import are replaced on the next import. The exception is a rule you edited by hand afterwards: that one is kept, and the review tells you how many were preserved.

How discounts combine

Discounts don't add up: each one applies to the price the previous one left, so they multiply. In calculation order:

  • Discount rules (store, customer, volume and payment): they apply on their own, one of each type, and multiply with each other. With 10% from the store and 10% from the customer, the discount is 19%, not 20%.
  • Manual document discount: when the seller gives one, it replaces the automatic rules on the whole document, instead of joining them.
  • Seller's discount on the line (Item column): applied on top of the price that already has the discount. With 10% from the rules and 5% from the seller, the line ends up with a 14,5% discount, not 15%.
  • Fixed price: the final price typed on the line replaces this whole chain on that line; only taxes are still calculated on top. The base price is different: it only replaces the starting price, and the discounts above still apply on top of it.

The price table doesn't enter this calculation as a discount: it gives the line's starting price. See Price tables and, for the full calculation, Como o preço de uma linha da cotação é formado.

The Seller's maximum discount limits only the concession beyond the automatic rules: the Item column discount, the fixed price, a base price typed below the catalog and the part of the manual discount that exceeds the automatic one. Above it the change is refused, with a message like "The 15% discount exceeds this store's concession limit of 10%." There is no discount approval request: to grant more, the administrator raises the store's cap. See Seller's maximum discount: the per-store concession cap.

⚠️ Changing commercial rules doesn't rewrite documents right away

What you change here applies to what happens from now on. A new discount rule enters a quote in Draft or Waiting when it is recalculated; a proposal sent to the customer and a confirmed order stay as they are. Prices typed on the line stay as they are (including those from a permission you just turned off), and lowering the discount cap doesn't revalidate open quotes: only a manual document discount that doesn't fit the new cap may be lowered, on the quote's next change. The payment and freight defaults only fill new documents (or fields that are still empty).

Common questions about Commercial Rules

Do discounts add up? No, they multiply: each discount applies to the price the previous one left. 10% from the store with 10% from the customer gives 19%, and 10% from the rules with 5% from the seller on the line gives 14,5%.

Above the cap, can the seller ask for approval? No. The change is refused, and only the administrator, by raising the store's cap in Seller's maximum discount (in Prices, Discounts and limits tab), allows more discount.

Can I have a different discount cap for each seller? No: the cap is per store and applies to all its sellers.

Why can't I find the Payment Terms Templates section? It only appears when the store's ERP records payment terms in installments. In a store without this integration there would be nowhere to apply the template. If your store has this integration and the section doesn't appear, contact support.

Why did I change the payment and the other store stayed the same? Payment, freight, ERP submission and the stock switches (in Catalog and exports, Product page tab) apply to the session's store. Open the other store's page in Company Settings and come back.

What does "could not be read" mean on a row of the per-store list? Reading that store failed, and the field stays locked so it doesn't save an empty value by mistake. Reload the page.

Why did I change a rule and the open quote didn't change? Rules don't rewrite quotes right away. In Draft or Waiting, the new discount enters when the quote is recalculated; a sent proposal and a confirmed order don't change.

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