The company details printed on documents: name, CNPJ, address and contact

Where to find it

In your account menu, under Company Settings, in the first block of the page, Company Details. Inside it, the Identity on documents section gathers what appears in the header of the documents sent to customers.

What each field is

• Company Name: required. It is the highlighted name in the header of the documents, as the one who is selling.
• CNPJ: appears in the header, already formatted.
• In Identity on documents: Phone, Email and the address in Street, Number, District, City, State and ZIP code (CEP).

Click Save at the end of the block. It worked when "Settings saved successfully." appears just above the fields. Unlike the switches on the same page, which save on click, these fields only save on Save.

Where this information appears

The three documents the customer receives start with the identification of who is selling:

• the PDF of the quote or the order;
• the Excel spreadsheet in document format;
• the review page the customer opens through the link to review and confirm the proposal.

In all three, the Company Name comes highlighted and, below it, on a single line: the CNPJ, the address and the contact (phone and email). A blank field simply does not appear; no empty label is printed.

The name of the store issuing it also appears: on the PDF, on the line just below the document number, next to the date; on the review page, as Store … on the identification line (omitted when the store has the same name as the company, to avoid repetition).

The details belong to the company, not to each store

⚠️ Company name, CNPJ, address, phone, email and logo belong to the organization. An organization with three stores goes out with the same CNPJ and the same address on the documents of all three: only the store name changes. A store has no tax identity of its own in Vendria.

That is why a store's page also shows CNPJ and the Upload Logo button: they are the same company fields, and changing them there changes them for every store.

The logo

The logo is uploaded on a store's page, in General Information, with the Upload Logo button, and is stored in the company's record. ⚠️ Today it is not printed in the header of the PDF, the spreadsheet or the review page: the header is text only. Changing the logo in the hope of changing the document does nothing.

The exception is quotes credited to a rep agency that filled in a logo or contact: their PDF comes out with a Sales representative block, with the rep agency's logo and contact, below your company's details. The rep agency is the one that configures it. See Impostos, Regras Comerciais e identidade da representação.

Remove the address

To remove the address from documents, clear all the address fields and click Save. With all of them blank, the address block stops appearing. You do not need to clear phone and email along with it: each one appears or not on its own.

Does it apply to documents already sent?

Documents are assembled at the moment they are generated. A PDF or spreadsheet downloaded before the change keeps the old details, because it is a finished file. A document generated after saving, and the review page opened after saving, already show the new details.

When it goes wrong

• "Organization name cannot be empty": the Company Name cannot be blank.
• "CNPJ is already in use by another organization.": when editing the CNPJ on a store's page, the number already belongs to another company in Vendria. Check the number; if it is correct, contact support.
• The document header has no address: the Identity on documents fields are blank. Fill them in and save.
• The document shows the wrong store name: the store name is changed on its page, by clicking on the Name in General Information (see A store's page: details, default discount and deactivation).