Talk to Dri on Telegram

Where to find it

In My Account, in the panel that connects Dri to other messaging apps: its title starts with Connect Dri. Each app appears on a line, with a sentence saying what it is and the button to turn it on.

WhatsApp appears in that panel only as information: it already works through the phone number registered in your account, without you turning anything on. Telegram is the other way to talk to Dri as a buyer.

What Telegram is for

With Telegram on, you send Dri the same things you would send on WhatsApp (price and stock questions, item lists as text, photo, PDF or spreadsheet) and she answers there. See Order through Dri on WhatsApp for what she does for you.

Telegram doesn't have the 24-hour window or the per-message cost, which are WhatsApp rules. It's for those who already use Telegram day to day, on the phone or on the computer.

How to turn on Telegram, step by step

1. Open My Account and scroll down to the panel that starts with Connect Dri.
2. On the Telegram line, click Connect.
3. A QR code, the link and the Open in Telegram, Copy link buttons appear and, when it can be delivered to your WhatsApp, Get it on WhatsApp.
4. Open the link in Telegram, by scanning the QR with your phone, tapping Open in Telegram or pasting the copied link.
5. In Telegram, tap Start. The bot confirms that the account was connected.
6. Go back to My Account: the Telegram line now says it's connected, without needing to reload the page.

⚠️ The link is valid for a few minutes and works only once. If you took too long, use Generate another link right below the QR.

Each channel is a separate conversation

WhatsApp and Telegram don't share the conversation. A quote you started putting together with Dri on WhatsApp doesn't stay open on Telegram, and the reverse also holds.

What you saved stays on the site, either way: every quote put together through either channel appears in Quotes.

So, to avoid getting lost, finish an order on the same channel where you started it.

The connection link is yours only

The link that appears in Connect ties the Telegram of whoever opened the link to the account that is open on the site at that moment. So:

• don't forward the link to someone else: whoever opens it first gets tied to your account;
• if you want to connect a colleague's Telegram, they need to sign in with their own account and generate their own link.

Get notices through another channel

With more than one channel available, the Get notifications here button appears on each one's line. It chooses where Dri sends notices to you. The chosen channel gets the Dri notifies you here badge.

Disconnect Telegram

On the Telegram line, click Disconnect and confirm with Yes, disconnect. Dri stops answering on Telegram. No quote is lost, and you can turn it on again whenever you want, through the same Connect.

What about Dri's Chat?

The panel also shows a Dri chat line. That chat is made for the supplier's team: on a buyer account it doesn't talk. To talk to Dri as a buyer, use WhatsApp or Telegram.

When it goes wrong

The panel says it couldn't load the options: reload the page.

The bot says the link is no longer valid: the link expired or was already used. Generate another one in My Account and open it again.

The bot says it doesn't know who you are yet: you wrote to the bot without having gone through the connection link. Follow the step by step above.

The screen keeps showing the QR after I connected: the site checks on its own while the link is valid. If the link expired before that, reload the page to see the current state.

"Sending on WhatsApp unavailable": sending the link on WhatsApp isn't available right now. Use the QR or copy the link.