As an administrator, can I also ask Dri for a product list?

Yes, the same way the seller does: write in the conversation what goes in the list and choose Excel or PDF. The list goes into the history on the Sent lists screen of the store it was generated in, along with the team's lists.

Product lists: what the administrator configures

For the administrator: besides asking Dri for product lists like the seller, they configure the layout, photos, order and tax of the team's lists.

For: Administrator · Supplier

Updated on 2026-10-19

Where to find it

In your account menu, under Sent lists, is the history of the product lists generated. The settings that decide how the list comes out are in the Lists tab of the Catalog and exports screen, which also has the tax key for lists.

What a product list is

A list is a slice of the catalog (a brand, what's in stock, the new arrivals, a price range) that someone on the team asks Dri for on WhatsApp and receives as an Excel or PDF file, to forward to the customer. The same kind of file comes out of the Export button on the products screen.

The administrator also asks Dri for the list, the same way the seller does: they say in the conversation what goes in (product, price range, stock, new arrivals) and choose Excel or PDF. The administrator's extra role is configuring: they decide the layout, what the team sees and what happens when whoever asks doesn't give details. See Gerar uma lista de produtos pelo WhatsApp for the conversation step by step.

The Sent lists screen for the administrator

On the Sent lists screen, the administrator sees the lists generated by the whole team of the store they're in; the seller sees only their own. Each row shows:

Date, Buyer and Filters: the summary of the requested slice;
Template: whose layout was used: the rep agency's name, or The organization's;
Qty (how many products went in) and Limit (the maximum requested);
Catalog → Open: opens the products screen with that slice already applied;
Format: downloads the generated file again.

⚠️ If the catalog can't reproduce some filter of the list, a warning says which one, and what opens is broader than the original list.

Where each part of the list is configured

What you want to decide	Where
Columns, labels, column order, formatting	Lists → List templates
Table or grid in the PDF, and how many per row	Lists → List templates, in the template's PDF page block (the Layout field, which appears with Format set to PDF)
Which template comes out for each list type (Default list, ABC curve, Product registration, Stock)	Lists → List templates, on each type's row, at the top, before the Default templates
Which templates the team sees on WhatsApp	Lists → the ★ of each template created by the team (in the editor, Visible to the team)
In what order products come out when whoever asks doesn't say	Lists → Default template Excel or PDF → Order card (or the Filter and order block of the template in use)
How many days a product counts as a new arrival	Lists → General settings → New arrivals window
Whether the tax rate appears on the list	Taxes → Lists block → the store's Lists key

See Catalog list export templates: columns, layout and visibility and Default order and new-arrivals window of the WhatsApp list.

How to make the list come out with photos

The photo is decided by the template, in both formats: a template with the Image column comes out with photos in Excel and in PDF, and the Prepack layout always comes out with photos. For the team to receive lists with photos without asking, put the Image column in the default template, or create a grid template and mark it with ★.

A list with photos takes longer to come out and the file is heavier.

Tax on the list

In the Taxes tab, the general decision Store taxes also applies to the list. For the list to depart from it, use the Lists key, in the Lists block of Adjust by place: it doesn't follow the tax switches of the Estimates and orders block. That's what lets you send the price list with IPI shown and, at the same time, quote on the fixed price. As long as nobody chooses anything in the Lists key, the list follows the taxes of the Product page and search block. With the list key set to Don't show, the rate columns don't come out, even if they are in the template. See Taxes and tax settings.

What you change in the conversation, without touching the settings

In the conversation, whoever asks for the list (seller or administrator) can add, remove and reorder columns, ask for a grid or a table and choose Excel or PDF, only for that file. The house template still applies underneath and doesn't change. An order or a new-arrivals period stated in the sentence beats the configured default order and window.

Rep agencies

A rep agency company can have its own list layout and its own new-arrivals window for its organization, on its own Catalog and exports screen. Whatever it doesn't customize follows what you configured. On the Sent lists screen, the Template column says which of the two applied to each list.

Common questions

As an administrator, can I also ask Dri for a product list? Yes, the same way the seller does: write in the conversation what goes in the list and choose Excel or PDF. The list goes into the history on the Sent lists screen of the store it was generated in, along with the team's lists.
The seller says the new template doesn't appear on WhatsApp: the template still needs to be marked with ★.
An old list came out with an old price: the file is a snapshot of the day it was generated. For today's price and stock, generate the list again.
I don't see a seller's list: the screen shows the lists of the store you're in; check whether the list was generated in another store.