Order reading: what Dri knows about your catalog

Where to find it

The old Catalog and Prices screen left the menu on 18/10/2026. Nothing was removed: its content was split into two screens of your account menu.

• Order reading, Reading rules tab: the What Dri knows about the catalog card, with the Notes for Dri, and the Code prefixes card. It is what Dri uses to read orders and answer about the catalog.
• Catalog and exports, Import tab: the Import spreadsheet button, image recognition, the notice about the last import, the Last PDF import, the Variants & Prepack card with the Default sales unit, the Column Mapping card (with the Extra attributes) and the Import History button, at the top of the tab.

The price tables are in Prices, Price tables tab. In the Import tab there is a shortcut to it, the Manage button, inside the Column Mapping card.

The old addresses of the screen still work: they lead to Catalog and exports, Import tab. It is the last tab of the screen, and it only shows up while some store receives its catalog by spreadsheet: with the ERP in every store, the catalog comes from the ERP, the tab does not show up and those addresses open on the Taxes tab.

Which store the screen is showing

Almost everything here is per store. When your organization has more than one store, the Store selector shows up at the top of Order reading and at the top of the Import tab of Catalog and exports, and it decides which catalog the screen is talking about. There is no "all stores" option: importing, reprocessing images and editing the notes always act on a single store.

Coming from the menu, the screen already picks a store and shows it in the selector. Before importing a spreadsheet or editing the notes, check the store name there: it is how you avoid saving to the wrong catalog.

⚠️ The exception is the Code prefixes card: its list applies to the whole organization, whatever store is in the selector.

The "Last import with warnings" notice

When the store's last import left rows out or found repeated codes, a yellow strip shows up in the Import tab of Catalog and exports, Last import with N warnings, with the file name and the date. Click it to open two lists:

• Validation errors: rows that did not get in, for example a row with no code and no description;
• Duplicate SKUs: codes that appeared more than once in the same tab of the spreadsheet; the first row was kept and the following ones were ignored.

The notice applies to a full import and to an update. See Catalog import history.

Variants & Prepack

It is in Catalog and exports, Import tab. The Variants & Prepack card summarizes the store's catalog:

• Products, With variants and Total variants;
• Variant dimensions: color, size, voltage and whatever else the catalog uses, with how many products each one has;
• Selling units: how many products are sold by Unit (un), Kit, Pack or Box.

Under Store defaults is the Default selling unit field. ⚠️ Changing this field does not change the unit of any product already registered. To fix the unit or the packaging of a product, edit the product or reimport the spreadsheet. See Product unit, packaging and sales multiple.

What Dri knows about the catalog

It is in Order reading, Reading rules tab. The What Dri knows about the catalog card shows exactly what goes into Dri's instructions when she talks to buyers and sellers of that store on WhatsApp:

• Products in the catalog: Dri uses this number to tell the size of the catalog. It counts all the products registered in the store, including the deactivated ones;
• Price range: the lowest and the highest registered product price;
• the With prices and Stock by location badges;
• Top brands: the most frequent brands in the catalog; Dri receives the first five;
• Stock locations: used to understand questions like "do you have it in SP?";
• Available list filters: the filters and sort orders Dri can use when generating a product list.

These numbers are recalculated on their own after each catalog import. Nothing on this card is edited by hand, except the notes just below.

Reading this card is the fastest way to find out why Dri answered something odd about the catalog: she answers from here.

Notes for Dri

Notes for Dri is a free text of up to 1000 characters that goes into Dri's instructions along with the rest of the card, for example, "we are specialists in heavy trucks". It is the place for what the catalog alone does not say: the store's specialty, what it calls its own product lines, what it does not sell.

1. Write the text in the field.
2. Click Save notes. Until you save, the screen shows Unsaved changes.

The notes are per store and survive imports: reimporting the catalog recalculates the card's numbers, but does not erase what you wrote.

Code prefixes

It is in Order reading, Reading rules tab. The Code prefixes card teaches the search to try your catalog's prefix when the buyer writes the code without it: with DV configured, an 8020 that does not exist is also looked up as DV8020. The list applies to all the organization's stores and only kicks in after the normal search fails. See Code prefixes: when the customer writes the code without the prefix.

Column Mapping

It is in Catalog and exports, Import tab. The Column Mapping card shows how the columns of the last imported spreadsheet became catalog fields: Base columns (SKU, Description, Price, Image URL), Stock columns, Extra attributes, Price tables, Taxes and Cross-reference, plus the Header row and the Last update date.

While nothing has been imported, the card says No mapping configured. Import a catalog to generate the mapping. The extra attributes can be reconfigured right here, without reimporting. See Extra catalog attributes: reapply without reimporting.

When it goes wrong

"Dri said the catalog has more products than I sell." The card's number also counts deactivated products. Check in the product list with the Status filter set to Active and inactive.

"I changed the notes and Dri keeps answering the same way." Check that you clicked Save notes and that the store in the selector is the store where the conversation happens: one store's notes do not apply to another.

"I can't find the Manage button for the price tables." It is inside the Column Mapping card, which only shows its content after the first import. Use the Prices entry of your account menu, Price tables tab, which always exists.

"I can't find Catalog and Prices in the menu anymore." The screen was split: the notes, the prefixes and what Dri knows are in Order reading; the import and the column mapping, in Catalog and exports, Import tab; the tables, in Prices.