Edit or delete a catalog product

Where to find it

In the menu, under Catalog. In the product list, the Edit pencil on each row opens the product page; clicking the product does the same. It is on the product page that the administrator edits and deletes.

To find a deactivated product, use the list's Status filter: Active only (the default), Inactive only or Active and inactive.

Editing description, price, stock, brand and photo

1. On the product page, click the pencil button (Edit), next to Add to Quote.
2. Adjust the fields: Description, Price, Stock, Brand and Catalog image (main).
3. Click Save, or Cancel to give up.

In Catalog image (main) you paste an image link or click Upload to send it from your computer. This photo is the one shown in the list and in the catalog, and it is used in photo recognition: when you save, its fingerprint is recalculated by itself. Changing the main one does not delete the product's other photos; clearing the field and saving removes all of them.

The catalog search is updated right after saving.

⚠️ The price edited here is the base price

The Price field in the editor is the product's base price, the one that applies to whoever has no price table. It has no effect on the product's price in the store's price tables.

If the store has a default table, or the customer has its own table, and the product has a price in that table, the customer keeps seeing the table price. The prices of each table appear on the Price Tables card, at the end of the product page, read-only. To change a table's price, use the import. See Load price table prices by spreadsheet.

Unit, packaging, prepack, collection and attributes

Other parts of the page are also editable by the administrator:

• the unit and packaging badge, next to the code, opens Sales unit, Qty. per package and Price per package. See Product unit, packaging and sales multiple;
• the prepack selector (No prepack, Open prepack, Closed prepack (kit)), when the product has variants;
• on the Attributes card, the Collection field (or No collection);
• Manage Variants (N), at the end of the page, to create, activate, deactivate, price and delete variants, and to edit the Variant dimensions.

Barcodes and cross-references

The codes card on the product page separates two lists:

• Barcodes: the ones that can be removed have a trash can beside them. Removal asks for confirmation (Remove this barcode?) and the code stops finding the product in search;
• Cross references: "Equivalent codes from other brands, coming from the catalog import." They are not removed here: they go away in a new full import whose cross-reference column no longer brings that code.

Fields locked by the ERP

⚠️ In a store whose catalog is synced with the ERP, some of the fields belong to the ERP: description, price, unit, packaging, brand and others. They appear disabled, with the Catalog synced with the ERP notice saying which ones. The fix is in the ERP, from where the value comes back by itself. The Stock edited here stays unlocked.

Deleting a product

1. On the product page, click the trash can button (Delete).
2. The screen goes back to the list and asks: Delete Product: "Are you sure you want to delete the product ...? This action cannot be undone."
3. Click Delete.

Deletion erases the product for good. That is why it is refused when the product has already been used: the message "Cannot delete: this product is in use in quotes, in the price history or in latent demand." This protects the old documents, which still point to it.

Deactivating instead of deleting

The product page has no deactivate button. A product goes out of circulation (it disappears from search and the catalog, but stays registered and visible under Inactive only) when:

• an Import new catalog is done without its code in the spreadsheet;
• in a store synced with the ERP, the ERP deactivates it.

To take a product that already has quotes out of circulation, that is the way: the full import without it. To bring it back, the code just needs to return in an import (full or update). Variants, on the other hand, are activated and deactivated in Manage Variants, one by one or several at once through the Select mode.

Variants in bulk and renaming a dimension

On the product page, at the end, click Manage Variants (N) to open the variant manager. Each variant is a card with the active switch, the Edit button and the trash can. To change many variants at once, use the Select mode; to change the name of a dimension (Color, Size, Voltage), use the Variant dimensions row, at the top of the manager.

Below the dimensions, a summary shows how many variants the product has, how many are active, how many inactive and how many have no own price: it is the quick way to check the result of a bulk change.

Activating, deactivating, pricing or deleting several variants at once

1. In Manage Variants, click Select, next to Add. Each card gets a checkbox.
2. Check the variants, or use Select all. To pick a group, first type in Search by SKU or attribute... (for example, "blue"): Select all checks only the variants the search is showing.
3. With at least one checked, the N selected bar appears with the Activate, Deactivate, Set price and Delete buttons.
4. Choose the action. When it finishes without error, the selection mode closes by itself. To leave without doing anything, click Cancel.

What each button of the Select mode does:

• Activate and Deactivate: a deactivated variant stays registered, appears with the Inactive badge and leaves the catalog search. Nothing is erased.
• Set price: opens New price for N variant(s); type the value and click Apply. All the checked ones get that own price, instead of "inheriting" the product's price. For a variant to inherit again, open it in Edit and turn on the Inherit from product switch.
• Delete: asks for confirmation in Delete N Variant(s): "Are you sure you want to delete N variant(s)? This action cannot be undone." The Delete N button confirms.

⚠️ Deleting a variant is permanent and, unlike deleting the product, is not refused when the variant is already in quotes: the lines of those quotes stop pointing to the variant. To take a variant out of circulation, prefer Deactivate.

⚠️ The bulk change is made variant by variant. If an error appears (Error updating variants, Error setting price or Error removing variants), some of the variants may already have changed: reload the page and check the cards before repeating.

Renaming a variant dimension

In Manage Variants, the Variant dimensions row shows each dimension of the product as a tag.

1. Click the dimension's name. It becomes an editable field.
2. Type the new name.
3. Press Enter or click outside the field to save. Esc cancels.

The message Dimension renamed to "..." confirms it. Vendria changes the name in the product's dimension list and rewrites the name in all variants of that product that use the dimension. The values (Blue, S, 110V) do not change; only the name shown with them changes, including in the title of each variant card.

⚠️ Clicking outside the field saves the typed name, it does not cancel. To give up, use Esc.

⚠️ The change applies only to this product. Other products with a dimension of the same name stay as they were.

⚠️ The change is saved variant by variant. If Error renaming appears, some of the variants may have kept the old name: reload the page and check before trying again.

If the new name already exists in the product, the screen warns Dimension already exists and nothing changes. To add a dimension, use the New dimension... field and the + button. The tag's x removes the dimension, but it is refused when some variant uses it: "Cannot remove "..." — there are variants using this dimension".

When it goes wrong

"I changed the price and the customer still sees the old one." The customer is on a price table that has its own price for the product. Look at the page's Price Tables card.

"The field is gray." The field belongs to the ERP. See the Catalog synced with the ERP notice.

"I can't delete it." The product is already in a quote, price history or latent demand. Take it out of circulation through the full import.

"I changed several variants and some did not change." The bulk change goes variant by variant; after an error, reload the page and repeat only on the ones left behind.

"I can't find the activate switch on each variant." In Select mode each card's switch disappears. Click Cancel to go back to normal mode.