Who can change Company Settings

Where to find it

The Company Settings entry appears in your account menu for anyone who is a Company owner, Company administrator or Store administrator. Sellers and buyers don't see it. But what each one can do inside it is quite different, and that's what this article covers.

Summary by role

Company owner

Does everything that exists in Company Settings, and is the only one who sees the ERP Integration card, where each store's ERP is connected, edited and turned off (see Connect a store's ERP). Connecting the ERP is restricted because, from then on, Vendria starts reading from (and later writing to) the company's management system.

Company administrator

Does everything except ERP Integration: edits the Company Details, turns the organization's switches on and off, creates stores, opens each store's page, changes the Default Discount (%), deactivates and reactivates stores and manages the Store admins.

If you need to change something in the ERP, ask the Company owner.

Store administrator

The store administrator manages the stores that were assigned to them in Users. In Company Settings:

• doesn't see the Stores list or the Deactivated Stores: the two sections simply don't appear;
• New store appears, but is rejected with "You are not an administrator of this organization";
• opening the address of a store's page shows "Store not found.": it's a lack of permission, not a nonexistent store;
• the Store admins screen shows "Error loading data.".

⚠️ But they can save the Company Details and the organization's switches. The company's name, CNPJ, address and contact, Multi-store cart, Independent orders per store, Companies from different groups in the same order, Pre-sale counts as stock, Default unit when the quantity comes without a unit and Order extraction tips sit at the top of the same page, and the store administrator can change them, and these settings apply to all stores, not just theirs. If in your company this should be management's decision, agree on it with whoever is a store administrator or reserve that role for someone who can decide.

How to grant or remove these roles

Roles are granted in Users (see Register a user and grant access). Only the Company owner grants company-level roles.

The Store admins screen is a shortcut for a specific store: it lists who is an administrator of that store and lets you add or remove them (see Store Admins: who administers a specific store).

Common questions

I'm an administrator and I don't see ERP Integration. It belongs only to the Company owner. It may also be unavailable for your whole company; in that case, not even the owner sees it, and the connection is done by the Vendria team.

A store administrator changed a switch and it affected every store. The switches at the top of Company Settings belong to the organization. A store administrator can change them.

I'm a store administrator and the page says "Store not found." A store's page belongs to the owner and the company administrators. Ask one of them.

Can a seller see the settings? No. The Company Settings entry doesn't even appear in the menu of someone who is only a seller.