# The quote's validity period, and what happens when it expires

> The fixed 14-day validity of the sent proposal, when the quote expires on its own and becomes Expired, and how to edit or reject it again after the deadline.

Source: https://vendria.com/en/ajuda/prazo-e-vencimento-da-cotacao

## Where to find it

In the menu, under **Quotes**. The validity of a sent proposal is printed on the
PDF the customer receives (the quote page doesn't show it); expired ones
show in the list with the **Expired** status.

## What it is

The proposal's validity: how long it lasts, where it shows, when the
quote expires on its own, and what you can still do after the deadline passes.

## How long the validity is

The validity is always **14 days**: nobody picks it, and **Send estimate**
doesn't ask for it. It counts from each send, and it is printed on the PDF the
customer receives. See [Send estimate: freeze and deliver the PDF to the customer](/en/ajuda/enviar-para-conferencia-pela-tela).

A quote that never went through **Send estimate** has no deadline running.

## The deadline belongs to the sent proposal

The validity isn't a loose date on the document: it applies to the **sent
version**: the snapshot the customer received. It is printed on the PDF the
customer receives; the quote page, in your company, doesn't show it.

Each resend is a new version, with a new 14-day validity. The deadline of a
proposal already sent is never stretched.

## Expiring is automatic: the Expired status

Once the deadline passes with no answer, the quote expires on its own. Nobody needs to click
anything.

- On screen (in the list and on the quote page) it now shows as
  **Expired**, in red. In the list's **Status** filter, the option is also
  called **Expired**.
- In the conversation with Dri, the same state is called **Expired**.

Both names mean the same thing: the proposal no longer binds your company.

## Only what is with the customer expires

This is the part that isn't obvious:

- a quote **with the proposal in the customer's hands**: status **Waiting for customer
  approval** (in the list, **Waiting for customer · N days ago**, counted from the
  last send). Once the deadline passes, it expires;
- a quote in **Waiting**, with your company's turn: the customer sent the
  order, or the proposal went back to editing. That one **doesn't
  expire**, because the wait is on your company, not on them.

A draft doesn't expire either.

## What changes when the quote expires

The status becomes **Expired**, the history records the change, and the quote stops
waiting on anyone: it leaves the waiting queues on both sides. It **doesn't disappear**
from the list: the **All active** status filter still shows expired quotes,
so you can decide what to do with them.

An expired quote can't be confirmed or edited.

## After it expires: edit again or reject

There are two paths on the quote page:

- **Edit again**: you do it yourself, by clicking what you want to change. A notice says
  the validity has passed, and **Edit estimate** confirms. The
  quote goes back to **Draft**, you revise it, and the resend is the next version,
  with 14 new days of validity. It isn't "un-expiring": it is another proposal. See
  [Edit a sent proposal: reopen, revise and resend](/en/ajuda/retomar-uma-proposta-enviada).
- **Reject**, in **Other actions**: when the customer declined or gave up.
  It archives the quote, with the reason.

And, if the sale starts over from scratch, **Duplicate** creates a new quote without touching the
expired one. See [Duplicate and revise a quote](/en/ajuda/duplicar-e-revisar-uma-cotacao).

## Common questions

- **The customer accepted after the deadline.** The expired quote doesn't accept
  confirmation. Edit it again (open it and change what you need), resend it and record the acceptance of the
  new version with **Customer confirmed**.
- **I want to give more time without changing anything.** There is no way to extend it. Edit
  the quote again and send it again: the new send gets another 14 days.
- **A quote sat in "Waiting" for months and didn't expire.** It is your
  company's turn, and that doesn't expire. Answer the customer, send the estimate
  or reject it.