# My Company: the buying company's registration data

> For the buyer: what appears in My Company, with registration data, commercial terms and the assigned seller, and how to ask for a correction.

Source: https://vendria.com/en/ajuda/minha-empresa-dados-cadastrais

## Where to find it

In your account menu, under **My Company**. It's the page where you check
your company's registration with the supplier: who you are to them, the terms
they have on record and who serves you.

The entry exists only for buyers. Sellers and sales reps don't have it in the
menu; those who serve customers read this guide to know what the customer sees there.

## What appears in My Company

The page is called **My Company**, with the subtitle *"Information about your
buying company."*, and it is read-only. There are up to five blocks:

- **Company Details**: **Trade Name**, **Legal Name**, **CNPJ** (or
  **CPF**, when the purchase is by an individual), **State registration** and,
  when it exists, the **External Code** (your company's code in the supplier's
  ERP);
- **Contact**: **Phone**, **Email** and **Invoice (NF-e) email**;
- **Address**: on a single line: street and number, complement, neighborhood, city and
  state, ZIP code;
- **Commercial Terms**: **Payment Terms**, **Payment
  Method**, **Freight Type** and **Default Discount**;
- **Responsible Seller**: who serves your company.

An empty field appears as a dash. **Contact**, **Address**, **Commercial
Terms** and **Assigned Seller** disappear entirely when there is nothing to
show in them.

## The Default Discount in My Company and the quote price

The **Default Discount** shown here is the discount on your registration that applies
in all of the supplier's stores.

⚠️ A store may have its own terms for your company, and the price of a
specific price table also counts. That's why the number in **My Company** may not
match the discount that appears on a quote, and, when the two differ, the
one that applies is the quote's. When in doubt, ask your seller to show how the
line's price was formed. See [Como o preço de uma linha da cotação é formado](/ajuda/como-o-preco-de-uma-linha-e-formado).

## How the customer finds out who serves them

The **Responsible Seller** block answers "who do I talk to":

- when a person serves your company, their **Name** and
  **Phone** appear, as they are in their user registration (with no name
  registered, the email appears);
- when a rep agency serves your company, rather than a specific
  person, **Who serves** appears, with the rep agency's name, and
  **Contact**, saying the contact is through WhatsApp or through the Vendria
  site itself;
- with neither, the block doesn't appear.

Of the rep agency only the trade name appears, never the legal name or the CNPJ.

If you serve customers: the name and phone the customer sees here are the ones from
your user registration. A wrong phone in your registration is the wrong number
the customer will see.

## The data can't be edited through My Company

The page has no save button and no editable field, and that's on purpose: the
registration belongs to the supplier and is the same in all their stores. If it could be
changed from here, each side would end up seeing a different version of the same
company.

Saw something wrong? Ask your seller for the correction. On the supplier's side, whoever
administers the company corrects the record, and what comes from the ERP is corrected in the
ERP itself. See [A ficha de um cliente](/ajuda/ficha-de-um-cliente).

## When My Company goes wrong

- *"No buying company associated."*: your login isn't linked yet
  to a buying company of this supplier. It's registration work on their side:
  ask your seller. (Whoever signs in with a seller login and opens
  `/minha-empresa` sees this same message, because their user doesn't belong to a
  buying company.)
- *"Error loading. Try again."*: the response didn't arrive. The
  **Try again** button repeats the query; this message never means the
  company doesn't exist.
- *The Assigned Seller block doesn't appear.* Your company's registration has
  no seller and no rep agency assigned.