# The company details printed on documents: name, CNPJ, address and contact

> For the administrator: fill in the company's name, CNPJ, address, phone and email that go in the header of the PDF, the spreadsheet and the review page.

Source: https://vendria.com/en/ajuda/dados-da-empresa-nos-documentos

## Where to find it

In your account menu, under **Company Settings**, in the first block of the
page, **Company Details**. Inside it, the **Identity on documents** section
gathers what appears in the header of the documents sent to customers.

## What each field is

- **Company Name**: required. It is the highlighted name in the header of the
  documents, as the one who is selling.
- **CNPJ**: appears in the header, already formatted.
- In **Identity on documents**: **Phone**, **Email** and the address in
  **Street**, **Number**, **District**, **City**, **State** and **ZIP code (CEP)**.

Click **Save** at the end of the block. It worked when **"Settings
saved successfully."** appears just above the fields. Unlike the switches on the same
page, which save on click, these fields only save on **Save**.

## Where this information appears

The three documents the customer receives start with the identification of who is selling:

- the **PDF** of the quote or the order;
- the **Excel spreadsheet** in document format;
- the **review page** the customer opens through the link to review and
  confirm the proposal.

In all three, the **Company Name** comes highlighted and, below it, on a single line: the
**CNPJ**, the address and the contact (phone and email). A blank field
simply does not appear; no empty label is printed.

The **name of the store** issuing it also appears: on the PDF, on the line just below the
document number, next to the date; on the review page, as **Store …** on the identification line
(omitted when the store has the same name as the company, to avoid repetition).

## The details belong to the company, not to each store

⚠️ Company name, CNPJ, address, phone, email and logo belong **to the
organization**. An organization with three stores goes out with the **same** CNPJ and the
**same** address on the documents of all three: only the store name changes. A store has no
tax identity of its own in Vendria.

That is why a store's page also shows **CNPJ** and the **Upload Logo** button:
they are the same company fields, and changing them there changes them for every store.

## The logo

The logo is uploaded on a store's page, in **General Information**, with the
**Upload Logo** button, and is stored in the company's record. ⚠️ Today it is **not
printed** in the header of the PDF, the spreadsheet or the review page: the
header is text only. Changing the logo in the hope of changing the document does nothing.

The exception is quotes **credited to a rep agency** that filled in a logo or
contact: their PDF comes out with a **Sales representative** block, with the rep agency's logo and
contact, below your company's details. The rep agency is the one that configures it. See [Impostos, Regras Comerciais e identidade da representação](/ajuda/impostos-condicoes-e-timbre-da-representacao).

## Remove the address

To remove the address from documents, clear all the address fields and
click **Save**. With all of them blank, the address block stops appearing. You do not
need to clear phone and email along with it: each one appears or not on its own.

## Does it apply to documents already sent?

Documents are assembled **at the moment they are generated**. A PDF or spreadsheet
downloaded before the change keeps the old details, because it is a finished file. A
document generated after saving, and the review page opened after
saving, already show the new details.

## When it goes wrong

- **"Organization name cannot be empty"**: the **Company Name** cannot
  be blank.
- **"CNPJ is already in use by another organization."**: when editing the CNPJ on a store's
  page, the number already belongs to another company in Vendria. Check the
  number; if it is correct, contact support.
- **The document header has no address**: the **Identity on
  documents** fields are blank. Fill them in and save.
- **The document shows the wrong store name**: the store name is changed on its
  page, by clicking on the **Name** in **General Information** (see [A store's page: details, default discount and deactivation](/en/ajuda/pagina-de-uma-loja-dados-e-desativacao)).
