# Store Admins: who administers a specific store

> For the administrator: see, add and remove the administrators of a store on the Store Admins screen, and the pitfalls of the name and the password.

Source: https://vendria.com/en/ajuda/admins-de-uma-loja

## Where to find it

The screen is called **Store admins** and lists the administrators of **one** store.
⚠️ **It is used by the Company owner or the Company administrator**: a
store administrator, even of this store, is refused by the server.

It has no menu entry and no button on any other page: you reach it
through the address, which is the store page's address with "admins" at the end, for example
`/settings/representadas/12/admins`. The **Back to stores** link takes you back to
**Company Settings**.

Because that is the path, the everyday door for granting access is still the
**Users** screen, where the same person gets roles in any store. This one
only answers "who administers this store".

## What it does

- Lists who has the administrator role **in this store**, by email and name.
- **Add admin** opens a form with **Email**, **Name (optional)** and
  **Password** (at least six characters); **Add** saves it and **Admin
  added** appears.
- **Remove** asks for confirmation (**"Remove this admin?"**) and takes away the
  administrator role **in this store** and nothing else: the person's account keeps
  existing, with whatever access they have in other stores.

The owner and company administrators normally have **no** row on this
list: they administer every store through the company role, without needing a
role store by store.

## ⚠️ Always fill in the name

The form labels the field **Name (optional)**, but today the registration **is
refused without a name**: the message that appears is a generic required-field
one. This applies both to a new person and to someone who already has an account. Fill in the name and
save again.

## The password trap

The form always asks for a password, but it is only used when the email does not
exist in Vendria yet. If the person already has an account, the system only gives them the
administrator role in this store and **the password you typed is ignored**: they keep
signing in with their usual password. This is often read as "I changed her
password", and it was not.

If the person is already an administrator of this same store, the registration is refused with
**"User is already an administrator of this company"**. There is no duplicate to undo.

## Administrators who land on a new store on their own

When a new store is created, whoever is already an administrator of another store of the
organization becomes an administrator of the new one too: the roles of the
existing stores are copied. After creating a store, open this screen to check
who came in and remove whoever should not be there (see [Create a new store in the organization](/en/ajuda/criar-uma-loja-nova-na-organizacao)).

## When it goes wrong

If the list does not load, the screen says **"Error loading data."** ⚠️ **But it
also shows "No admin in this store." right below, at the same moment**.

On a screen about who has access this matters: do not read the "no admin" as an
answer while the error line is above it. What you know there is that the list
did not load, and the most common cause is permission (you are a store administrator),
not a network failure.

The **Add** button stays greyed out while **Email** is empty or the
**Password** has fewer than six characters.